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Mail goes to the Junk folder - How to prevent emails going to Spam or Junk folder

If email is going to your Junk folder by mistake, you can mark it as Not junk or add the sender to your Safe Senders list. Marking email as Not junk also helps us improve the email service.

To mark an email message as Not junk in your email client.

Open your Junk Email folder and select the messages you want to keep.

From the top toolbar, select Not junk > Not junk (or Not spam > Not spam).

You can also open the message and select the It's not junk link at the top.

If you've blocked someone by mistake, open your Blocked senders list and select the  next to their name.

Add the sender to your Safe senders list.

The emails from HSEQ Manager is sent via our server called maxserver.org - add this to your allowed